- All orders are processed within 24 hours if your order is received Monday through Friday before 2 PM EST. Holidays and weekends are excluded. Orders placed on a Saturday or Sunday will be processed on the following Monday. Orders placed on a Saturday or Sunday will also ship on the following Monday unless that Monday falls on a national holiday.
- Order shipping status will be sent to you via email after your order is completed. An order tracking number will also be included in a separate order completion email. Tracking updates are available typically within 1 day of shipping out.
- All orders are shipped in the continental US via USPS or FedEx and can take anywhere from 2-4 business days to arrive. The following shipping options are available:
|Shipping Method||Delivery Time||Shipping Cost||Notes|
|USPS First Class Mail||3-5 business days||Free; included||Shipping cost is FREE|
|USPS Priority Mail||2-3 business days||Free; included||All orders value exceeding $50 (excluding
shipping cost) enjoy a FREE expedited
|USPS Priority Mail||2-3 business days||$9.95 per order||If you want expedited shipping service and
your order value is less than $50
(excluding shipping cost); an expedited
shipping cost of $9.95 per order shall be charged extra.
- Shipping costs are calculated at checkout and are based on the above calculation
- Once the package has left our warehouse, Please follow USPS or FedEx website for latest tracking updates. Please feel free to contact us if you have any concerns about an express package delivery.
- If you think that you've received a defective item or are missing items from your order, please contact our customer service team (firstname.lastname@example.org) within 3 business days of receipt of your order.
- Customers may return any unused, unworn items, within 14 days of delivery date for a store credit or refund. Please contact customer service team (email@example.com) to process your refund.
- Shipping cost is non-refundable. Please allow 5-7 business days to process your return once it is received at our warehouse.